Our mattresses are made-to-order, so the product takes a little more time to get to you. The mattress, once compressed, will ship in 3-5 business days. We will send you an email with your tracking details as soon as your mattress leaves the building.

Durable offers a limited lifetime mattress warranty that covers the following:

• Deterioration of the mattress resulting in a visible indentation greater than one inch that is not associated with an indentation or sag as a result of an improper or unsupportive foundation or base.
• Any physical flaw in the craftsmanship of the mattress that causes permanent damage to the memory foam despite proper set-up and normal use.
• Any physical flaw in the craftsmanship of the cover, including & seams.

Please see our warranty page for full details, terms & conditions.

Every Durable mattress comes with a 100-night trial. After 30 days of sleeping on your new mattress, if you’re not happy with your purchase, our customer support will assist you with getting the mattress picked up and refunding your money.

Whenever possible, we donate any returned mattresses to an organization or one of our charity partners.

Yes! We partnered with Splitit to offer you the option to split your cost into four easy payment.

Our mattresses contain no fiberglass. They are crafted in our fiberglass-free factory using fire-retardant yarn with a rayon barrier. This chemical-free rayon fiber, derived from 100% regenerated cellulose, creates a protective layer that ensures both safety and comfort.

Yes!

The foams used in Durable mattresses are also CertiPUR-US® certified, meaning they are made without ozone depleters, PBDE flame retardants, heavy metals, formaldehyde, and certain phthalates. They also have low VOC emissions, ensuring better indoor air quality.